Managing your home’s energy use should be simple and straightforward. For Black Hills Energy customers, a lot of that convenience is found in your online account. Logging in puts you in the driver’s seat, giving you control over your utility services from the comfort of your couch.
Whether you need to pay a bill, check your usage, or report an outage, your online account is the quickest way to get things done. Let’s walk through how to access your account and make the most of its features.
How to Access Your Account Online
Getting into your Black Hills Energy account is a simple process. First, you’ll want to navigate to their official website. Look for the Login or My Account button, usually located at the top of the page. You’ll be prompted to enter your username and password. If you’re a new user, don’t worry; there’s a clear option to register your account. You’ll just need your account number and some basic information to get set up.
What You Can Do After You Log In
Once you’re inside your account dashboard, a world of management tools opens up. The most common task is, of course, paying your bill. You can view your current statement, see your payment history, and set up automatic payments so you never miss a due date. Beyond payments, you can monitor your energy consumption with easy-to-read graphs. This helps you understand your habits and identify ways to save on your monthly bill.
Tips for a Smooth Login Experience
To make sure you can always access your account without a hitch, consider a couple of simple tips. If you’re using your own personal computer, you can select the “Remember Me” option at login. This saves you time on future visits. More importantly, if you ever forget your password, use the Forgot Password link. The system will guide you through resetting it securely via email. Keeping your contact information updated in your profile ensures these recovery emails reach you.
Managing Your Account on the Go
Life is busy, and you might not always be at a computer. Black Hills Energy offers a mobile app that brings all the features of the website to your smartphone or tablet. You can download the app from the Apple App Store or Google Play Store. Log in with the same credentials you use for the website to pay bills, report outages, and track your energy use from anywhere.
Taking a few minutes to log in and familiarize yourself with the online portal can save you a significant amount of time each month. It puts you in control, offering a convenient and efficient way to manage your energy account day or night.